WHAT ARE SHIPPING OPTIONS AVAILABLE FOR INTERNATIONAL ORDERS?
3-5 business day delivery guaranteed!
All orders are running on a 3-4 business day processing/production time (3-5 business days during sale/holiday time frames). Please note that weekends and holidays do not count as business days. Once your order is processed you will receive an email notification that it has been shipped. You have up to 24 hours after placing your order to cancel. Cancellation requests submitted after 24 hours may not be granted if the order has already been processed. We encourage same day cancellations to rectify orders made as orders are being processed around the clock. Keep in mind the time difference between your location and our headquarters in Accra, Ghana. Please click here to read full Shipping and Returns Policy.
WHY IS HAB SHIPPING FROM GHANA?
Here at Hamamat African Beauty, we have always been dedicated to empowering the Tamale community and bringing business to Africa. We believe Ghana is the Gateway to Africa and we are fortunate to have the opportunity to pioneer these efforts.
By relocating all of our operations to Ghana, we are creating employment opportunities for the Tamale people and others in Ghana, ensuring maximum freshness of our products as well as the opportunity to create more authentic African experiences for Kings and Queens around the world.
ISN’T SHIPPING FROM GHANA MORE EXPENSIVE?
No! We have found that shipping directly from the motherland is actually less expensive than our past delivery methods. With our new partners at DHL Ghana, we are able to provide a flat rate shipping costs for packages under 2.0 kg. This means our Kings and Queens can order more products without increasing cost of shipping.
DO YOU SHIP TO P.O. BOXES?
WHEN WILL I RECEIVE MY ORDER?
3-5 business day delivery guaranteed! Please click here to read full Shipping and Returns Policy.
DO YOU ACCEPT INTERNATIONAL ORDERS?
Yes, we have partnered with DHL Ghana to allow everyone to experience the GLOW! We ship worldwide! Please click here to view full shipping locations and costs. Please note we do not accept payments made by PayPal.
HOW WILL I KNOW MY ONLINE ORDER WAS RECEIVED?
You will receive an email confirmation when you place your order. If you do not receive one immediately, check your spam folder or email us at firstname.lastname@example.org.
WHAT IS YOUR RETURN POLICY?
We do not offer refunds on our products, but would be glad to offer you an exchange or store credit within the first seven (7) days of receipt of your order if you receive a product that you believe is defective. Within the first 7 days of receipt, please email email@example.com and one of our customer service representatives will assist with the issue. Allow 48-72 hours for a response. Please click here to read full Shipping and Returns Policy.
WHERE CAN I BUY HAMAMAT AFRICAN BEAUTY PRODUCTS?
The Hamamat African Beauty products are sold exclusively at www.hamamat.com. It is now available for worldwide shipping. We do not currently sell as a store location.
DO YOU OFFER ANY SPECIAL PROMOTIONS?
We have exclusive and limited promotions that will be announced in our various channels of communication. To be up to date with our special offers, sign up to our mailing list on our website and follow us on social media.
WHAT IS THE SHELF LIFE OF YOUR PRODUCTS?
As long as they are stored in a cool, dark place, the shelf life is guaranteed for 16 months.
WHAT DOES HAMAMAT AFRICAN BEAUTY DO FOR THE TAMALE COMMUNITY?
Hamamat African Beauty is committed to enriching all of Ghana, especially the Tamale area, where our Founder is from. HAB employs local women who help make the Shea Butters and also plant Shea nut trees so that even the future generations will be able to enjoy the plant’s gifts. The company also empowers local residents involved in taking care of the Shea nut farms.
HOW DO I KNOW WHICH PRODUCT IS BEST FOR ME?
Click here to fill out our Skin Care Questionnaire.
WHAT IS YOUR PRIVATE POLICY?
IMPORTANT MESSAGE TO KINGS & QUEENS: Gratefully, overwhelming orders since restock has extended processing time for our Shea Butter freshly handmade daily in Ghana. Rest assured, we are working quickly to fulfill orders so that you can experience the #1 Freshest Shea Butter Worldwide. Thank you for your continued patience. Dismiss